Privacy and Data Protection
Your trust, confidentiality, and rights are central to our service.
Introduction to Our Privacy Policy
We take the privacy of your personal information seriously. This policy explains how we handle, collect, store, and protect your data on our website.
You can trust that we follow all relevant Australian regulations regarding data handling, disclosure, and user rights in line with current legal requirements.
How We Collect Your Data
Information is collected through forms you complete, communications, or through automatic technical means while using our site.
Information You Give Directly
- Completing the contact form for support
- Requesting information about our services
- Providing feedback through surveys or comments
- Signing up for updates or communication
- Sending an email to our team
Information Collected Automatically
- Technical data from browser, device, or session
- IP address and device identifiers
- Pages visited, links clicked while browsing
- Cookie information and preferences set
- Usage trends for improving performance
How Your Data Is Used
Your data is used to respond to your requests, provide support, personalize your experience, meet legal requirements, and improve our website.
- Communicate with you as requested
- Support enquiries or provide services
- Enhance site security and reliability
- Improve user experience on our platform
- Comply with Australian laws and policies
- Protect both user and business interests
- Maintain accurate administrative records
Our promise: We uphold strict privacy standards and use your information responsibly. Your personal data will never be sold or shared without your explicit permission.
Who We Share Data With
We may share information with trusted third parties, only as needed for essential site services, or when required by law.
Service Providers
Some third-party companies may process data for secure hosting, maintenance, analytics, or communication functions.
Legal Reasons
Data may be disclosed to comply with Australian law, government requests, or legal resolutions.
Anonymous Statistics
Aggregate site usage and engagement data is gathered. Individual identities are kept confidential during this process.
Your Privacy Rights
You may request to access, update, correct, delete, or restrict your personal data held by us. You can also object to certain uses or request data transfer.
- Access your information upon request
- Request correction of incorrect details
- Ask for deletion of your records
- Transfer your data to other services
- Object to data processing uses
- Restrict the processing of data
Contact us any time to exercise your rights. We will respond promptly and transparently under Australian law.
How We Keep Data Secure
We use a mix of technical and organizational measures to safeguard personal information against loss, misuse, or unauthorized access.
Technical Safeguards
- Regular software and system updates
- Encryption of sensitive data at rest and transit
- Firewalls to block unauthorised access
- Continuous network and activity monitoring
Organizational Measures
- Staff training on data handling and privacy
- Access controls and confidentiality agreements
- Review of procedures for incident response
- Data minimisation in all processes
How Long We Keep Information
Personal information is retained only as long as necessary to fulfill its purpose, meet legal obligations, or upon your request for deletion.
- Contact details kept while service active
- General usage history for site improvement
- Record of your messages and requests
- Details only if payment is needed
- Opt-in preferences for communications
Records are reviewed regularly for relevance and securely deleted when no longer required.
International Transfers of Data
Your data is stored in Australia, but may be accessed abroad by trusted providers, under binding privacy safeguards.
- Contractual clauses when sharing abroad
- Audits and risk assessments for partners
- Data protected during external processing
- Australian Privacy Principles compliance
Our Use of Cookies
Cookies support site functionality, analytics, security, and your experience. See our Cookie Policy for full details and management instructions.
Types of Cookies We Use
- Support site core functions and navigation
- Monitor usage and improve performance
- Store your settings and choices
- Enable extra site features and preferences
You can manage cookies or withdraw consent at any time in your browser settings.
Changes to This Privacy Policy
If we modify our approach to privacy, we will notify users clearly. Please review this policy to stay informed of updates.
- Website announcements of major updates
- Direct email where applicable
- Date of policy appears on this page
- Effective date is always disclosed
Continuing to use the site means you accept the new policy.
Contacting Us About Privacy
Please reach out for questions about your data, this policy, or your privacy rights.
Ulmeriqvia
265 King Street, Newcastle, NSW 2300 Australia
Phone: +61245750654
Email: content@ulmeriqvia.com
Last updated December 13, 2025
Effective from December 13, 2025